Email (SaaS) Backup

There’s a common misconception among SaaS users that backup isn’t necessary
for their data because it exists in the cloud. However, this is patently untrue.
SaaS applications are just as vulnerable to data loss as on-premises apps. In
fact, Gartner predicts that by 2022, 70% of businesses will suffer unrecoverable
data loss in SaaS applications. Why? Because people delete files, open phishing
emails, accidentally download malware, and more. SaaS vendors are unable to
distinguish if certain user actions are done in error or deliberately.
“With 85% of a company’s intellectual property flowing through Outlook, it’s
important for us to be able to provide the same backup potential that we could
elsewhere in the cloud.” – Frank M. DeBenedetto, Two River Technology Group

Other scenarios where clients could lose data include:
• Malicious deletion by a disgruntled employee or outside entity
• Malware damage or ransomware attacks
• Operational errors such as accidental data overwrites
• Lost data due to cancelled app licenses